1. Purpose and Scope
This Privacy Policy applies to all users of the Invoize mobile app and website. It explains how we process personal data in line with applicable privacy and data protection laws, including GDPR and other relevant regulations.
2. Roles
Data Controller: For users who register and provide personal data, Invoize acts as the data controller, determining how and why personal data is processed.
Data Processor: For business clients who use Invoize to process their own customer data, Invoize may act as a data processor on their behalf, under a data processing agreement.
3. Data We Collect
We do not knowingly collect data from children under 16.
- Contact information such as name, email, and phone number
- Account details such as login credentials and business profile information
- Financial information such as subscription and payment details
- Usage data such as app activity, device details, IP address, browser type, and operating system
- Customer data you upload, including client details, invoices, receipts, and estimates
- Cookies and analytics data
4. How We Use Your Data
- Providing and delivering services
- Processing payments
- Managing your account and authentication
- Improving the app and developing new features
- Providing customer support
- Sending marketing communications with your consent
- Complying with legal requirements
5. Legal Bases for Processing
- Consent for marketing and optional features
- Contract to provide requested services
- Legitimate interests for analytics, fraud prevention, and service improvements
- Legal obligation for compliance with regulations
6. Sharing and Disclosure
We do not sell personal data.
- Trusted service providers such as hosting, analytics, payments, and customer support providers
- Business partners when you enable integrations
- Legal authorities if required by law
7. Data Storage and Retention
Your data is stored securely and retained only as long as necessary for the purposes outlined, or as required by law.
8. Security
We apply technical and organizational measures, including encryption, secure hosting, and restricted access. However, no system can be fully secure, and users are responsible for safeguarding their login credentials.
9. International Transfers
If data is transferred outside your country, we ensure safeguards in compliance with GDPR and other regulations.
10. Your Rights
Contact hello@invoize.app to exercise these rights.
- Access and request a copy of your data
- Request corrections or updates
- Request deletion of your data, also known as the right to be forgotten
- Restrict or object to processing
- Request portability of your data
- Withdraw consent at any time
11. Account Deletion Request
- Send an email to hello@invoize.app with the subject line “Account Deletion Request” from your registered email address.
- We will verify your identity and process your request within 30 days, unless a longer period is required by law.
- Once deleted, your account and personal data cannot be recovered.
12. Cookies & Tracking
We may use cookies and similar technologies for analytics, security, and improving functionality. You may manage cookies through your browser settings, but some features may not function properly.
13. Third-Party Services
Invoize may use trusted providers such as Google Firebase / Analytics, Stripe / PayPal, SendGrid, and cloud hosting providers. Each provider has its own Privacy Policy.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app and on our website. The “Last Updated” date will reflect the latest version.
15. Contact Us
If you have questions, requests, or complaints about this Privacy Policy, contact the Invoize Privacy Team at hello@invoize.app.
